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You've toured, you've sampled the
food, you've talked to residents. You're
ready to sign. The last thing you're thinking about as
you evaluate an assisted living residence or a nursing
home
is potential disaster. The last thing you're thinking about as
you evaluate a long-term residence for your loved one
is potential disaster.
As the recent anniversary of Hurricane Katrina reminds
us, not every day will be sunny and mild. When the day
comes, and it will, that there is some level of
"disaster," will the facility you are considering look
as efficient and prepared as it does today?
Hurricanes aren't
the only potential disaster that a nursing home or
assisted living facility could
face. There are long power outages in the middle of
dangerously cold winters or sizzling hot summers
(Queens, NY lost power for days during a serious heat
wave two months ago). There are floods in regions that
rarely see a drizzle (El Paso, Texas nearly drowned
last month). There are tornadoes, there are
earthquakes. There is always something.
How is your long-term residential facility prepared to
deal with these emergencies? Just as you want to know
about their daily living environment, you want to know
about their disaster preparedness plan. And that
little escape route map posted by the elevator doesn't
count.
Make sure you add these questions to your list when
you evaluate a senior residence. If your loved one is already
a long-term care resident, make sure you ask these
questions as soon as you can. If there is a regularly
scheduled family meeting, bring these questions to the
next one so everyone can hear the answers.
Long-Term
Residence Emergency Preparedness Questions
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Does the facility
have an emergency backup power system? How long
will it provide power, and what parts of the
facility will have power? |
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How will residents
who are using oxygen be provided with oxygen if
the concentrators in their rooms are not
working? How much emergency oxygen is available
in portable cylinders? Are the residents
responsible for maintaining their own backup
oxygen, or does the facility maintain an
inventory? How much? |
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In the event of a
fire or other need to evacuate the building,
where will the residents go if the weather is
bad? Frail elderly people cannot stand in a
parking lot for hours on a freezing cold night,
a 100 degree plus day, or when it is pouring
rain. |
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If the building is
multi-level and the elevators cannot be used,
what is the procedure for evacuating physically
impaired residents quickly and safely down the
stairs? |
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If the building
must be evacuated quickly, what procedures are
in place to insure that no resident wanders away
while caregivers are rounding up and helping
other residents? |
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If there is time to
prepare for an evacuation, such as when a
hurricane is expected, how and to where will
residents be moved? |
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What permanent
identification will residents wear? |
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How will the
facility insure that medications and charts move
on the same vehicle as the resident so that they
do not become separated, as happened last year?
Will a trained employee ride with residents on
each vehicle to administer medications as
necessary? |
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Will an emergency
food and water supply be available on each
vehicle for residents who are being moved? |
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How will families
be notified that residents are being evacuated? |
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How does the
facility train their care staff? Routine fire
drills are nice, but they are far from enough. |
Evaluating
The Answers
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Ask your questions
when you meet with the Administrator of the
facility. Don't rely on the marketing
representative. In my experience, some marketing
representatives tend to make up answers as they
go along. |
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Then confirm the
Administrator's answers by asking an aide or
three what they are assigned to do in the event
of a particular emergency. Pick a specific
situation, such as a power outage, evacuating
without an elevator, or if residents have to be
driven away from the facility. If you don't get
more or less the same answer from each aide you
have cause for concern. |
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Finally, ask your
questions of employees on different shifts.
There will be fewer people working on the deep
night shift. How will they manage all their
residents with fewer employees if there is a
night emergency? |
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