|
Physical
location
|
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Convenient
parking |
|
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Easy
entry, with a good wheelchair ramp and roomy elevator |
|
|
A
safe place to sit while someone gets the car if it's
raining or
too cold/hot |
|
|
Room
to maneuver a wheelchair inside the office |
|
 |
|
The
Office
|
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|
Staff
is friendly and welcoming |
|
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Office
is clean and neat |
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Convenient
office hours (evenings? weekends?) |
|
|
How
long is the wait for an appointment? |
|
|
Are
patients usually seen close to their appointment time? |
|
|
Who
returns calls to the doctor (doctor, nurse, other)? |
|
|
Is
there a particular time of day when calls are
returned? |
|
|
Does
the doctor ever communicate by email? |
|
|
How
are requests for prescription refills handled? |
|
|
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Other
Practice Details
|
|
|
How
many physicians are in the practice? |
|
|
Are
there multiple specialties in the practice?. |
|
|
If
yes, what specialties are represented? |
|
|
Is
the physician affiliated with one or more hospitals? |
|
|
Which
hospital does the physician prefer to use? |
|
|
Does
a nurse practitioner or physician's assistant
sometimes see patients instead of the doctor? |
|
|
Does
the physician see and treat patients in the hospital? |
|
|
Does
the physician see and treat patients in the emergency
room? |
|
|
Who
covers for the physician at night, on weekends or when
he/ she is away? |
|
|
|
Financial
Details
|
|
|
Does
the doctor accept Medicare assignment? |
|
|
If
not, will the office take care of filing Medicare
claims on the
patient's behalf? |
|
|
If
the doctor is asked to complete other forms will there
be a
charge? |
|
|
|
|
The
Doctor
|
|
|
Medical
school attended |
|
|
Special
medical interests |
|
|
Board
certification(s) |
|
|
Treats
the patient with respect |
|
|
Makes
good eye contact and listens well |
|
|
Allows
sufficient time |
|
|
Answers
questions completely and clearly without medical
jargon |
|
|
Has
a personality that is a comfortable fit with the
patient's needs |
