Caution: Please DO NOT send an email asking us to cancel your membership. There is a strong chance that we will not see your email and your membership will be automatically renewed when you wanted it cancelled.

Here's How to Cancel Your Membership

1. Click on the "Your Account" link in the Member Services menu
on the left side of most ElderCare Team pages

2. Click on the "To Change Your Account Details" link

2. If you are not already logged in you will be prompted to do so here

3. Because we want to be sure that no one is interfering with your
membership but you, before you see any personal account information
you will be asked to enter your password again.

4. After you have entered your password you will be able to view your
account information.

Scroll down to the "ACCOUNT SETTINGS" section

Click the "Change Account Status" setting
from "Remain Active"
to
"Cancel Account"

Click on "Apply Changes"

WARNING: If you are using a scroll wheel on your mouse, be careful not to accidentally
scroll the "Cancel Account" setting back to "Remain Active"

Once you have cancelled your membership it will no longer automatically renew. You will have access to everything on the site until your original renewal date.